We are looking for energetic and talented Call Center Agent (Female) for our firm.
Job Description: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Job Responsibilities: Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing customer information to requirements. ; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
provide customers with product and service information. enter new customer information into system, update existing customer information, process orders, forms and applications, identify and escalate priority issues, answer calls and respond to emails handle customer inquiries both telephonic and by email research required information using available resources manage and resolve customer complaints.
Languages: English & Hindi (Arabic is added advantage). Experience: 0 to 3 years. Visa: Husband/ Father Visa. Job Type: Full-time. Salary: AED1,500.00 to AED2,500.00 /month.
Required education: Bachelor's. Required experience: Customer Service: 1 year. Required languages: English, Hindi, Arabic. Required license or certification: Husband/Father Visa.
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Internet Skills
Internet skills may be an extension of computer skills, but they’re key to being a good sales employee. Even if the position you’re applying for doesn’t explicitly involve conducting sales online, such abilities are helpful to have.
For instance, sales employees must be internet-savvy to conduct relevant research, network with leads, and share information with colleagues.
Being able to navigate the internet is, without a doubt, one of the top sales skills.
Basic internet skills include knowing how to:
send and receive emails
navigate social networks like Facebook and LinkedIn
conduct research using search engines
Tip
It’s a good career move to learn how to add your resume to LinkedIn so more employers can see it. They might even contact you without you applying for a position.
Online research skills require critical thinking and strong decision-making abilities, and are essential for anyone involved in direct sales.