We are looking for energetic and talented Call Center Agent (Female) for our firm.
Job Description: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Job Responsibilities: Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing customer information to requirements. ; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.
provide customers with product and service information. enter new customer information into system, update existing customer information, process orders, forms and applications, identify and escalate priority issues, answer calls and respond to emails handle customer inquiries both telephonic and by email research required information using available resources manage and resolve customer complaints.
Languages: English & Hindi (Arabic is added advantage). Experience: 0 to 3 years. Visa: Husband/ Father Visa. Job Type: Full-time. Salary: AED1,500.00 to AED2,500.00 /month.
Required education: Bachelor's. Required experience: Customer Service: 1 year. Required languages: English, Hindi, Arabic. Required license or certification: Husband/Father Visa.
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Software Skills
Software skills are an important form of computer skills commonly used in sales. Nearly every company uses some form of software to conduct business and manage its records. Sales departments are no exception.
A balding salesman shows a car to a man and women in his showroom
Communication skills are vital in retail.
Clearly list all computer software packages you’re familiar with on your resume to demonstrate your knowledge and show that you can learn new programs.
Sales workers use their technical skills to track leads, conversions, and client communications with sales software. Sales employees must be comfortable using software like spreadsheets, databases, and word processing programs.