• Provide on-site support to ID badging systems and related hardware to all Key customer accounts.
• Maintain and carry reasonable stocks of replacement and service parts, and the tools and supplies necessary to maintain ID badging systems and related hardware
• Advise Service Coordinator or Technical Manager of any client complaints, whether relating to company policies, timeliness or the quality of service provided
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Maintaining sufficient parts and supplies on hand to anticipate client needs and proactively ensure zero downtime
• Strong understanding and hands on knowledge of installation of CCTV systems, access control and Command and Control software Drivers License is essential
• Thoroughness and attention to detail
• Management of company-related expenses
• Interpersonal relations with clients, vendors, and fellow employees
• Handle technical support calls for all company brands/products. Maintains technical equipment by troubleshooting, reporting, and tracking problems.
• Conduct AMC visits in a timely manner and adhere to schedules as issued by Service Coordinator/Technical Manager.
• Expedites the resolution of customer problems and complaints
• Conduct testing of products on alpha/beta/new releases and provide timely reports on progress of testing and results
• Maintains and improves quality results by following standards; recommending improved policies and procedures.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Punctuality & attendance
• Timeliness in the completion of assigned tasks
• Willingness to work flexible schedules under any critical circumstances.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Hidden Keywords
This is a sneakier trick some applicants use. It involves copy-pasting a keyword several times, but applying a white font so that the keywords are invisible.
But because the ATS scans all words despite their color, it counts all instances of a keyword. For example, a resume might contain five “invisible” instances of the keyword “business analysis” but only three “visible” ones. The “Find” tool can reveal where invisible keywords are:
Resume Objective
Business Analyst with over 5 years of experience supporting business solution software and performing business analysis. Aiming to utilize my strong prioritization skills and business analysis ability to achieve the goals of your company. Possess a Certification in Business Analysis.
Invisible keywords are used by some candidates.
The ATS counts all eight instances though, and “ranks” that resume higher.
However, since most ATS software lets the hiring manager see a plain text version of the resume, “hidden” keywords appear, and they’ll see your trick.
The result? You’ll come across as untrustworthy, and not worth hiring.