Our Trading Company has established itself as an industry leader for the past 18 years and we are in need of a Sales Associate.
Requirements
• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Track record of achieving sales quota.
• Solid communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.
Responsibilities
• Ensuring high levels of customer satisfaction through excellent sales service.
• Maintaining outstanding store condition and visual merchandising standards.
• Assist with the sales process by maintaining a fully stocked store.
Competitive package and other benefits await successful applicants.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.