Responsibilities:
• Achieves personal production targets while maintaining the required repair quality standards.
• Performs all repairs, rework, test and documentation steps necessary to proceed.
• Troubleshoots down to the component level, repairs and documents all failures.
• Responsible for fault finding, repair, service and installation of mechanical equipment.
• Refurbishes mobile phones, wireless devices and other related models/equipment Samsung Manufacturers.
• Repair to include: Hardware level 1, 2, & 3 including Software Applications.
• Implements locking/unlocking, language change and profiling of mobiles.
• Disassemble/reassemble down to board and component levels.
• Repairs accurately.
• Handles customer requests for technical assistance.
• Operates to required Company standard.
• Completes repairs to the required standard and returns them within the designated period.
• Assists in workshop maintenance to ensure a clean and healthy environment.
• Other duties as assigned
Requirements
• Communication skills (verbal and written, both English and Hindi)
• Product Knowledge/Modern Technology
• Time management skills
• Analytical skills
• Problem solving skills
• Integrity/Ethics
• Teamwork
• Ability to handle pressure/Work under fast moving environment.