Job Specification:
The candidate is required to provide prompt and efficient responses to the client queries on phone & email, while maintaining consistent level of business support to the customers. She will be mainly involved in the following activities:
Job :
• Responding to telephone calls to the customers by providing appropriately requested information.
• Promptly responding to the email enquiries using Microsoft Outlook within the specified time.
• Managing Clients Database using CRM system and controlling their documentation as per requirements.
• Generation of weekly and monthly reports of customer database from CRM.
• Providing administrative support to the management team.
Education and Experience Required:
• Minimum graduate
• Must have 3+ years relevant experience
• Must be proficient in MS Office
• Good written and oral communication skills
• Good interpersonal skills.
How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.
Stick to Plain Text
For an ATS, images are hard to read. While it might be tempting to spice up your graphic design resume by embedding keywords for your resume in fancy images, doing so will mean the ATS can’t read them.