* Welcomes customers by greeting them; offering them assistance.
* Advises customers by providing information on products
* Helps customer make selections by building customer confidence;
offering suggestions and opinions.
* Processes payments by totaling purchases; processing checks,
cash, and store or other credit cards.
* Keeps clientele informed by notifying them of preferred
customer sales and future merchandise of potential interest.
* Contributes to team effort by accomplishing related results
as needed.
Knowledge, skills and experience required
The job requires:
•Customer service experience essential
•Self-motivated and have an eye for detail
•Excellent Communication skills
Qualification: HSC / Graduate.
If you're looking for information about call centers in Dubai, you can find several companies that provide call center services in the city. These companies may offer inbound and outbound call services, customer support, telemarketing, and other related services. Here are a few steps you can take to find a call center in Dubai: Online Search: Use search engines like Google to find call centers in Dubai. You can use keywords such as "call center Dubai," "outsourcing services in Dubai," or similar terms to narrow down your search. Business Directories: Check local business directories or online directories specific to Dubai. Popular directories include Yellow Pages, Dubai Chamber of Commerce directory, or other industry-specific directories. Networking Events: Attend business events, conferences, or networking events in Dubai. These events can be great opportunities to meet representatives from call centers and outsourcing companies. Professional Organizations: Explore professional organizations related to customer service, outsourcing, or call center management. These organizations may have directories or resources that can help you find suitable call center services. Consult with Business Associations: Contact business associations or chambers of commerce in Dubai. They often have information on local businesses and can provide recommendations or assistance in finding a suitable call center. Online Platforms: Utilize online platforms that connect businesses with outsourcing services. Websites like Upwork, Freelancer, or similar platforms may have profiles of call centers in Dubai. Ask for Recommendations: Reach out to your business contacts, industry peers, or local business forums for recommendations. Personal referrals can be valuable in finding reliable call center services. Remember to evaluate potential call centers based on your specific needs, such as the type of services they offer, their experience in your industry, language capabilities, and cost considerations. Additionally, it's important to verify their reputation through client reviews and testimonials if available.