1) Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
2) Receive payment and record receipts for services.
3) Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
4) Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
5) Hear and resolve complaints from customers and public.
6) File and maintain records.
7) Transmit information or documents to customers, using computer, mail, or facsimile machine.
8) Schedule appointments, and maintain and update appointment calendars.
9) Analyze data to determine answers to questions from customers or members of the public.
How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.
Use a Standard Resume Font
Pick a standard font for your resume? When the ATS scans your application, it can only read resume keywords if they’re written using common fonts.
Fonts like Calibri, Cambria, and Georgia come preinstalled on most computers. Also be sure to avoid uncommon fonts — particularly ones downloaded from the internet.