-Greet Customers and take the orders and prepare the customer’s desired drinks -Set up and clean the work area -Present at the pre-service briefing and be in constant communication with the customer to prepare the ordered food in standard and timely manner -Set up or restock other merchandise display and monitor the stock level and report the Manager to ensure the availability of the items at all times. -Reports faulty equipment, machinery, service-ware and any related issues/incidents to the Manager to ensure smooth running of daily store operations.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.