The Desktop Support Engineer role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment including but not limited to PC, terminals, printers and scanners to ensure optimal workstation performance. The person will also troubleshoot problem areas in person, by telephone, or via remote access in a timely and accurate fashion, and provide end-user assistance where required.
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Communication
Communication skills are everything for a sales associate. Often, leads become sales because people like and trust the person they’ve been communicating with.
You could be the most knowledgeable salesperson in the world. However, if people feel like they can’t comfortably communicate with you, they’ll be less likely to buy from you.
If people feel they can’t comfortably communicate with you, they’ll be less likely to buy from you.
There are many types of communication skills, and it’s fine to list them separately on your resume. Common communication skills include:
Verbal communication skills
Listening skills
Interpersonal skills
Written communication skills
Public speaking skills
Presentation skills