Preparing documents to put out tenders for contractors. Project management and supervising and coordinating work of contractors. Investigating availability and suitability of options for new premises. Calculating and comparing costs for required goods or services to achieve maximum value for money. Planning for future development in line with strategic business objectives. Managing and leading change to ensure minimum disruption to core activities. Directing and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, waste disposal. Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies. Coordinating and leading one or more teams to cover various areas of responsibility. Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
Responding appropriately to emergencies or urgent issues as they arise. Planning and overseeing building work/renovation. Allocating and managing space within buildings. Coordinating building maintenance and operational activities. Organising security and general administrative services. Ensuring that facilities meet government regulations and environmental, health and security standards. Supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers. Support better management reporting, information flow and management, business process and organizational planning. Improvements to each function as well as coordination and communication between support and business functions.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Hidden Keywords
This is a sneakier trick some applicants use. It involves copy-pasting a keyword several times, but applying a white font so that the keywords are invisible.
But because the ATS scans all words despite their color, it counts all instances of a keyword. For example, a resume might contain five “invisible” instances of the keyword “business analysis” but only three “visible” ones. The “Find” tool can reveal where invisible keywords are:
Resume Objective
Business Analyst with over 5 years of experience supporting business solution software and performing business analysis. Aiming to utilize my strong prioritization skills and business analysis ability to achieve the goals of your company. Possess a Certification in Business Analysis.
Invisible keywords are used by some candidates.
The ATS counts all eight instances though, and “ranks” that resume higher.
However, since most ATS software lets the hiring manager see a plain text version of the resume, “hidden” keywords appear, and they’ll see your trick.
The result? You’ll come across as untrustworthy, and not worth hiring.