Planning, developing, and coordinating the execution of Company policy, procedures, and operations whilst monitoring compliance with the policies, regulations, and appropriate laws. Serving as administrative liaison, providing support for daily maintenance of office facilities, case management and processing, records management, collection and reporting of statistics and accounting functions. Responsible for daily communication including maintenance of calendar and appointments for the Managing Director/ CEO/COO. Arranging for all personnel’s functions, travel arrangements, hotel bookings, requests for disbursements and requisite office supply (purchases of stationery items, postage, courier and complete printing material for the organization). Establishing updates and maintaining manual /automated filing systems for confidential /administrative files in order to update and track information. Planning events for promoting networking gatherings for Members to proactively build business relationships. Facilitating in organizing periodic workshops and presentations for keeping abreast with the current developments. Directing the preparations and maintenance of requisite reports in order to keep the management board abreast of significant issues affecting the development and delivery of programs and services. Organized regular in-house training of staff for developing sales and customer service skill to ensure enhanced effectiveness and efficiency.