Fairmont
Heritage place
At nature's door
Position:
Owner concierge coordinator
Status of position: full time
Hours of duty: varied
Days off: varied
Effective date: asap
Responsibilities:
- coordinating all aspects of owner requests, recording and tracking all pertinent communications, bookings and details of owner and guest itineraries to the highest level of satisfaction at all times.
- attend to owner/guest checkouts and special handling of accounts
- assist in hosting events such as children's crafts, movie night and wine and cheese receptions
- provide shuttle service upon request for owners and guests in the property vehicle.
- conducts pre-arrival, post-stay, and welcoming calls to all owners, soliciting feedback and ensuring delivery of the "authentically local experiences".
- direct housekeeping contractors to ensure standards are consistently maintained.
- ensure all owner and guest requests are actioned and/or followed up on within 2 hours of the request being made.
- assist in building a detailed owner/guest profile database by recording all preferences, requests, and activities in the property management system.
- assist with payroll and accounts payable procedures
- collection and reconciliation of owners' association fees
Qualifications:
- an understanding of the structure and operation of property management and hospitality.
- computer literacy a must including applications in word, internet explorer and excel.
- self-motivated, resourceful,, highly organized, extremely detailed, calm under pressure, effective at multi-tasking, prioritizing, follow up, thinking on the run, problem solving, accountability and the proven ability to work well under pressure.
Posting date: january 19, 2015| closing date: january 30, 2015
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Self-Motivation
Reaching goals as a salesperson is critical because it means you’re driving the number of transactions employers expect of you. This is why managers seek out self-motivated sales employees.
Your sales skills list should emphasize that you work well under pressure and are motivated to achieve goals. If you shy away from competition or tend to crack under pressure to achieve, sales may not be your calling.
In addition to including “self-motivation,” “goal-oriented,” and similar phrases on your sales skills list, show you’re goal-oriented by highlighting your accomplishments and achievements.
Include concrete numbers, such as the:
targets you’ve met
goals you’ve achieved
awards you’ve won.