Prospect new potential clients and maintain existing customers relationship within the commercial FM industry
• Generate project/business opportunities and RFP’s through customer contact to meet company’s business plans and growth strategies.
• Drive the sales process from inquiry/RFP coordination through “Closing the Deal”
• Collaborate with the Senior Management to prepare and implement the company’s Marketing and Business Development Plan and strategy for meeting business goals
• Track and report current status of potential projects, markets, Customer news, and developments
• Ensure all communication with customers are in accordance with our standards and correct in content and format
• Liaise internally with other departments such as Commercial, Operation, Finance, Human Resources
• Act as a resource person for management with respect to sales and marketing issues
• Perform other duties as assigned.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.