The hostess is a personal representation of the service and overall hospitality of the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders to be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their orders or wait times. In some restaurants, the hostess offers drinks to the guests who have to wait. The responsibilities of the hostess includes monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Persistence
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Keep in mind that rejection is just part of working in sales.