Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

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Scatter Keywords throughout Your Resume and Cover Letter : How to Use Keywords in Your Resume

How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.

 

Scatter Keywords throughout Your Resume and Cover Letter
Repeating keywords in a resume is another great way to highlight important job skills.
For instance, if you’re writing a teacher resume, you might use the keyword “classroom management” in the skills section.
You can also repeat “classroom management” in your resume summary to illustrate how you applied this ability in a real-world situation.