Responsibilities often include:
Coordinating transportation providers to ensure prompt and proper movement of shipments
Responding to customer inquiries and referring clients to the proper channels
Reviewing purchase orders and shipping documents to ensure accuracy
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Managing distribution and shipment budgets
Ensuring that the quality of all services provided meets the required standards
Developing processes that make the supply chain more efficient and organized.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.