Social Media Operator

We are looking for an experienced and enthusiastic social media specialist to join our creative team. You will be responsible for creating social media campaigns and the day-to-day management of the company’s social media properties. Your passion for social media as a communications tool will result in the adoption and implementation of social media best practices across all social media channels.

The successful candidate will be an excellent communicator, a versatile creative writer, and a team player. You will be an active participant in data collection and analyses in order to consistently improve the company’s social media practices over time.

Social Media Specialist Responsibilities:
Developing social media content plans that are consistent with the company’s brand identity.
Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
Managing a high volume of daily social media posts.
Communicating with social media followers, including responding to queries in a timely manner.
Developing and managing social influencer programs and attending social influencer events.
Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
Preparing monthly reports on social media marketing efforts.
Suggesting recommendations to adjust the social media marketing strategy for optimal results.
Staying up to date on best practices and emerging trends in social media.
Performing other duties when needed.
Social Media Specialist Requirements:
Bachelor’s degree in journalism, communications, marketing, or a related field.
3 or more years of social media experience including planning and managing content in a corporate, or agency setting.
Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy.
Experience using various analytics software.
Working knowledge of HTML and CSS.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Ability to work in a fast-paced, high-pressure environment.

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Diplomacy : Sales Skills for the Workplace

Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.

 

Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.

An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.