Act as the primary liaison between the client and the company
Cold calling and generating potential leads
Ability to establish relationship with real estate brokers to generate new listings
Evaluating the property to ensure it is in line with the company’s expectations
Advise clients throughout the negotiation process to help them get maximum value for their home
Coordinating the property launching with all the departments and processes involved, which includes the technical inspection, unit permit, utility connection, formalities with security, deep cleaning, and photo shooting
Be responsible for answering all coming inquiries from potential guests via phone, email or chat
Coordinating the furnishing of new vacant properties according to DTCM quality standards
Register and check-in guests
Provide detailed and comprehensive information about the holiday home company’s facilities, services, and local attractions to enhance the guest experience
Maintain a strict inventory of furniture items in the property and oversee the security deposit handling process
Maintain clear and accurate records of guest room bookings
Listen and respond to guest queries
Collect Guest feedback during guest departure along with likes and dislikes and maintain all guest profiles
Maintain up-to date information on arrivals, departures and apartment condition
Provide accurate information about local attractions and services
Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
Complete and maintain any incident reports, daily activity reports or other reports requested by management
Close guest accounts and check guests out
Process accurate payment of guest accounts
Inform housekeeping when rooms have been vacated and are ready for cleaning
Handling guest complaints and concerns in an efficient and timely manner
Perform other relevant assignments as requested by the management.
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Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Internet Skills
Internet skills may be an extension of computer skills, but they’re key to being a good sales employee. Even if the position you’re applying for doesn’t explicitly involve conducting sales online, such abilities are helpful to have.
For instance, sales employees must be internet-savvy to conduct relevant research, network with leads, and share information with colleagues.
Being able to navigate the internet is, without a doubt, one of the top sales skills.
Basic internet skills include knowing how to:
send and receive emails
navigate social networks like Facebook and LinkedIn
conduct research using search engines
Tip
It’s a good career move to learn how to add your resume to LinkedIn so more employers can see it. They might even contact you without you applying for a position.
Online research skills require critical thinking and strong decision-making abilities, and are essential for anyone involved in direct sales.