Job Description:
1. Welcomes customers by greeting them in person or on telephone.
2. Takes care of the customers’ needs in a very friendly manner by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customers’ requirements are met.
3. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipts of delivery.
4. Ensures reception area is tidy and presentable.
5. Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
6. Provides support to the accountant through data entries, filing, and retrieval.
7. Contributes to team effort by accomplishing related results as needed.
8. Other duties assigned by the company.
Skills Needed:
1. Excellent customer service skills both personal and phone.
2. Verbal and written communication.
3. Highly organized.
4. Super Friendly.
5. Time Management & Multitasking skills.
6. Detail-oriented.
Who can join immediately.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Keyword Stuffing
Keyword stuffing refers to using the same keyword again and again in an unnatural way to get your resume past the ATS.
People engage in keyword stuffing because some ATS software gives applications a higher ranking when it detects a keyword is used more. For instance, an ATS might assign a higher score to a candidate who mentions “search engine optimization” six times over one who mentions it three times.
Here’s an example of how one applicant tried to stuff the keyword “customer satisfaction” in their resume:
Boosted customer satisfaction by 47% by implementing customer satisfaction methods as part of company-wide effort to increase customer satisfaction rates.
Trained 7 new staff members in all aspects of housekeeping, ensuring that they meet health and safety standards
An applicant stuffs the keyword “customer satisfaction” on their resume.
See how extreme this is?
This technique might get your resume past the ATS, but will immediately turn off the hiring manager — ruining your chances of getting hired.